Shipments

Your pack shipment

To collect your order you can come directly to the company whose figures address at the bottom of the homepage of the website, or have it shipped by the French Post Office in the following conditions. For package over 5 kg comparative is made between different carrier to retain the most advantageous.

Transport your package:

Deliveries are entrusted to the French Post Office and subject to delivery rules established by it. The most advantageous bid is accepted.

Depending on the weight, thickness and the destination of the package, the shipment will be made on one of the following formulas:

  • Lettre verte

  • lettre prioritaire internationale

  • Paquet prioritaire international

  • Colissimo

  • The most advantageous carrier for parcel upper to 5 kg

Information and time:

France:

  • Lettre verte : 2 working day. (indicative)
  • Colissimo 2 days. (warranty)

Europe:

  • Lettre prioritaire internationale : 2-3 business days. (indicative)
  • Paquet prioritaire internationale : 4-8 business days. (indicative)
  • Colissimo: 4 to 8 working days. (indicative)

International:

  • Lettre prioritaire international: n/c (can vary from a few days to several weeks depending on the destination, usually 5 to 10 days to major destinations).
  • Paquet prioritaire internationale : 5-10 business days. (indicative)
  • Colissimo: 5 to 10 working days. (indicative)

For parcel of more than 5 kg, the deadlines(extensions) are fixed by the chosen carrier.

These delays are target dates given by the Post Office. They do not take into account any additional customs clearance time or another.

Any customs fees and taxes applied to the remaining customer.

The deadline of departure of the parcel is a function of the availability of products. A deadline going from 2 to 3 weeks can be necessary for the realization of the biggest objects, the smallest will be sent for a maximum deadline from 3 to 5 days. This deadline do not take into account the deadline of transport.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and volume of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.